B2B Agentic AI Workflows

EDI, Event-Driven Architecture and the Ancestors of Agentic AI
Recent conversations at customer AI Roadshow in Dublin got me to thinking about the days when I was IT Manger for a start-up retail business. I was introduced to EDI. Electronic Data Interchange — the ability to send a structured purchase order from one company’s system to another without a human typing it in. It was, genuinely, transformative. Before EDI, someone had to pick up the phone, read out an order number, and hope the person on the other end wrote it down correctly.
EDI removed the human from the data transfer. That was the revolution.
But here’s what EDI couldn’t do: think.
The First Generation: EDI — Moving Structured Data Between Systems
EDI was brilliant at one thing — moving a known, structured message from point A to point B, reliably, at scale.
A purchase order goes out. An invoice comes back. A shipping confirmation follows. Every field in its place. Every transaction logged. The pipes worked.
What EDI required, though, was that both sides agreed on the format in advance. EDIFACT. X12. Fixed-width files. The message had to be perfectly structured, perfectly mapped, and perfectly expected. If something fell outside the agreed schema, the transaction failed. There was no interpretation. No judgement. No handling of the unexpected.
EDI moved data. It didn’t move meaning.
And it was entirely reactive. Something happened upstream — a human placed an order, a warehouse confirmed a shipment — and EDI carried the news downstream. The system itself initiated nothing. It waited.
The Second Generation: Event-Driven Architecture — Systems That React
Event-Driven Architecture was the next evolution. Instead of scheduled batch transfers between agreed parties, EDA introduced the idea of a continuous stream of events — things that happened — flowing through a system in real time.
A sensor reading changes. An event fires. A customer clicks “buy”. An event fires. A stock level drops below threshold. An event fires.
Systems subscribed to the events they cared about and responded accordingly. Kafka, RabbitMQ, AWS EventBridge — the plumbing of the modern enterprise. EDA made systems faster, more loosely coupled, and far more responsive than the batch-and-transfer world of EDI.
But EDA still had a fundamental constraint: the responses were pre-programmed.
When the stock level drops below threshold, the system does exactly what it was told to do — raise a replenishment order, send an alert, update a dashboard. The logic was written by a developer, tested, deployed, and fixed. The system reacted, but it didn’t reason.
If the stock drop happened because of an unusual combination of factors — a supplier delay, a seasonal spike, and a logistics disruption all at once — the pre-programmed response might be exactly wrong. The system would fire its rule. The rule would execute. And nobody would know it was the wrong call until the consequences arrived.
EDA moved meaning. It still couldn’t interpret it.
Now the Grandchild – The Third Generation: Agentic AI — Systems That Reason
This is where we are now. And this is why it’s different.
Agentic AI in business promises to not just just move data. And not just react to events. But reason across context, construct execution plans appropriate to situations, and take action — using tools, calling systems, adapting when the outcome isn’t what was expected.
The same scenario that would have broken an EDI transaction or misfired an EDA rule — the supplier delay, the seasonal spike, the logistics disruption, all at once — is exactly the kind of multi-signal, ambiguous situation an agentic system can handle. Because it holds all of that context simultaneously. It weighs it. It decides.
What makes this possible is the LLM at the centre of the agent. The LLM is the part that EDI and EDA never had.
Natural language understanding means that events described in unstructured form — a technician’s note, a customer complaint, a supplier email — can now trigger workflows. Not just structured data events. Any signal. Reasoning across context means the agent doesn’t just react to one event; it holds multiple events simultaneously and reasons across them. The order, the stock level, the maintenance alert — connected. Dynamic planning means that instead of following a pre-defined decision tree, the agent constructs a plan appropriate to the specific situation, novel exceptions included. And natural language output means the agent doesn’t just act — it explains. The shift supervisor gets a recommendation in plain English with the reasoning visible. Trust is built.
Tool selection is the final piece. The LLM decides which tools to call and in what order. The workflow isn’t hardcoded. It’s reasoned.
EDI moved structured data between systems. EDA moved events between systems in real time. LLMs move meaning.
The Family Tree
It helps to see this as a lineage, not a replacement.
| Generation | Technology | What it moved | What it couldn’t do |
|---|---|---|---|
| 1st | EDI | Structured data between agreed parties | Handle the unexpected |
| 2nd | EDA | Events between loosely coupled systems | Reason about what they meant |
| 3rd | Agentic AI B2B Agentic Workflows | Goals, plans and actions across systems and across organisations | Still being discovered |
Each generation inherited the infrastructure of the one before. Agentic AI runs on top of the event streams that EDA built. EDA ran on top of the integration patterns that EDI established. You don’t throw away the pipes. You add a brain.
The Democratisation Wave
There’s a second story running alongside the technical one, and it matters just as much.
EDI required specialists. You needed someone who understood EDIFACT schemas, VAN networks, and trading partner agreements. It was powerful, but it was not accessible. The people who could build EDI integrations were a small, expensive, specialist group.
EDA democratised some of that — cloud-native event brokers, managed Kafka, serverless functions. A competent developer could wire up event-driven workflows without a decade of integration experience. But it was still firmly in the hands of engineers.
Agentic AI is doing something different. It’s democratising the building of intelligent workflows to people who have never written a line of code.
n8n, Make, Zapier AI — visual workflow builders with LLM nodes — mean a marketing manager can build an agentic workflow in an afternoon. Microsoft Copilot Studio puts a drag-and-drop agent builder on top of the M365 data layer without IT involvement for every use case. Salesforce Agentforce puts CRM-native agents in the hands of sales operations teams, not engineers. ServiceNow puts ITSM agents in the hands of process owners who understand the work. And DataRobot — an AI and ML platform that has evolved rapidly into agentic territory — allows data teams to build, deploy, and govern agents on top of existing model infrastructure. For organisations that already have a mature ML practice and want to extend it into agentic workflows without starting from scratch, it is particularly powerful.
These are just the established names. The startup ecosystem is moving fast — new agentic workflow builders are appearing monthly, each with their own approach to orchestration, tool calling, memory, and governance. The space is genuinely exciting. It is also, right now, genuinely fragmented.
Which brings us to the standards problem.
The Standards Problem — And Why It Matters
EDI had this problem too. In the early days, every organisation implemented EDI slightly differently. EDIFACT versus X12. Different field mappings. Different interpretations of the same schema. Trading partners had to negotiate bespoke integration agreements with every counterparty. The technology worked. The interoperability didn’t — not without significant effort.
EDA had the same growing pains. Kafka versus RabbitMQ versus Pulsar. Different event schemas. Different serialisation formats. Different approaches to ordering, delivery guarantees, and error handling. The ecosystem fragmented before it consolidated.
Agentic AI is at exactly that point right now.
Every platform has its own way of defining tools. Its own agent memory model. Its own approach to multi-agent orchestration. Its own security and governance primitives. An agent built in LangChain doesn’t natively interoperate with one built in AutoGen. A tool wrapped for Copilot Studio doesn’t automatically work in n8n. The capability is real. The standards are not yet.
This is not a reason to wait. It is a reason to build with portability in mind — and to watch one emerging standard very closely.
MCP — The Standard That Could Change Everything
Model Context Protocol, introduced by Anthropic and rapidly gaining adoption across the industry, is the most important standards development in agentic AI right now. And it maps almost perfectly onto what EDI did for data exchange — and what event schemas did for EDA.
MCP is a standard protocol that defines how an AI agent connects to external tools, data sources, and systems. Instead of every agent builder implementing bespoke integrations with every tool, MCP provides a universal connector layer. Build an MCP server for your system once, and any MCP-compatible agent can use it.
Think about what that means in practice. For the agent builder, instead of writing custom integration code for every tool the agent needs to call, you connect to MCP servers. The agent discovers what tools are available, what they do, and how to call them — dynamically, at runtime. For the tool owner, instead of building integrations for every agent framework that might want to use your system, you build one MCP server. Any compliant agent can connect. For the enterprise, instead of a fragmented estate of bespoke agent-to-tool integrations that nobody fully understands, you have a governed, discoverable, auditable layer of MCP servers that defines exactly what your agents can and cannot do.
This is the EDI moment for agentic AI. EDI gave us agreed schemas for business documents. MCP gives us an agreed protocol for agent-to-tool communication.
The analogy goes further. EDI worked best when the underlying data was clean and the trading partners had agreed on what the fields actually meant — not just their format. MCP works best when the tools behind the servers are well-behaved, well-documented, and governed. The protocol solves the connection problem. It doesn’t solve the data quality problem or the governance problem. Those are still yours to own.
MCP also does something that matters enormously for any enterprise running multiple agents across multiple systems. It makes multi-agent architectures composable. Consider a manufacturer running a maintenance agent, a production scheduling agent, and a procurement agent in parallel. Without MCP, connecting them into a coherent workflow requires custom orchestration code that understands the internals of each agent — change one and you potentially break the others. With MCP, each agent exposes its capabilities as MCP tools. Other agents can discover and call those capabilities through the standard protocol, with a standard contract, logged and auditable. Three systems. One control plane. Connected through a standard that didn’t exist two years ago.
The pattern is the same as every democratisation wave in technology history.
| Era | What got democratised | The tool that did it |
|---|---|---|
| 1990s | Desktop publishing | PageMaker, Word |
| 2000s | Web presence | WordPress, Dreamweaver |
| 2010s | Data visualisation | Tableau, Power BI |
| 2020s | Agentic workflows | n8n, Copilot Studio, Agentforce |
Each wave put powerful capability into the hands of people who previously had to ask a specialist. Each wave also created a new class of problems — because power without understanding is just faster chaos.
B2B Agentic Workflows — The Next Frontier
Most of the conversation about agentic AI is pointing inward. Automated reports. Automated configurations. Automated competitive analysis. Internal workflows made faster, smarter, less dependent on human intervention. That’s real, and it matters.
But it’s only half the story. Possibly the smaller half.
Because EDI was never an internal tool. It was born as a between-business protocol — two organisations’ systems talking directly to each other, without human intermediaries on either side. If the lineage holds, agentic AI follows the same arc. And the scenario that makes that concrete isn’t hard to imagine. It’s already forming.
Consider a retailer. Its demand forecasting agent is reading sales velocity, seasonal patterns, and external signals continuously — and generating a forward-looking inventory position without being asked. That signal reaches the procurement agent, which reasons across current stock levels, lead times, and supplier terms, and decides to place an order. That order doesn’t go to a human at the supplier. It goes to the supplier’s availability agent, which checks production schedules and fulfilment capacity and responds — or negotiates. Behind that, the supplier’s manufacturing scheduling agent has already slotted the order into the production run. And further upstream, the supplier’s own procurement agent is talking to their suppliers.
Agent talking to agent, all the way up the chain. Each one reasoning locally. The chain reasoning collectively.
This is B2B Agentic — and it is categorically different from EDI. EDI moved a deterministic message between agreed parties. B2B Agentic moves a reasoned decision across organisational boundaries, without a human initiating either side of the transaction. The demand signal propagates. The factory schedules. And at no point did a person decide to place an order.
That’s not science fiction. The components exist today. What doesn’t exist yet is the inter-enterprise trust and governance framework that makes it safe to run at scale. Who owns the decision when two agents from different organisations get it wrong together? How do you audit a transaction that involved reasoning, not just data transfer? What does liability look like when the purchasing agent acted autonomously on a signal the forecasting agent generated?
These are the questions that will define whether B2B Agentic scales cleanly or creates a new class of enterprise risk. MCP is a candidate for the protocol layer. The governance model is still being written.
The ancestors built the pipes. The current generation added the brain. The next frontier is teaching that brain to do business across organisational boundaries — reliably, safely, and at scale.
The Critical Caveat
Here’s the thing that gets lost in the excitement about low-code agent builders.
The tool is not the answer. The tool is the last ten percent.
A marketing manager who wires up an agentic workflow in Copilot Studio in an afternoon has built something that runs on top of data. If that data is ungoverned, siloed, or untrustworthy — the agent will be fast, autonomous, and wrong. In a B2B Agentic world, that problem doesn’t stay inside your firewall. It propagates upstream, downstream and crossstream.
The democratisation of the interface doesn’t democratise the need for foundations.
EDI required clean, agreed data schemas. EDA required reliable, well-defined events. Agentic AI requires trustworthy data, well-behaved tools, clear governance, and someone who owns the outcome. The new hire arrives fluent in n8n. They can build an agent before lunch. But if nobody has done the work to make the underlying data and systems agent-ready, they’ve built a very sophisticated way to automate a bad process.
The low-code builder is the interface. The foundations are still the foundations.
What This Means in Practice
If you’re thinking about agentic AI in your organisation, the lineage matters.
The organisations that got the most out of EDI were the ones that had clean master data and agreed standards before they plugged in the integration. The organisations that got the most out of EDA were the ones that had well-defined events and reliable systems of record before they started subscribing to streams.
The organisations that will get the most out of agentic AI — and that will be ready when B2B Agentic arrives — are the ones that have data their agents can actually use: authoritative, accessible, reasonably clean. Systems that expose safe, well-defined actions: APIs, automations, tools with clear contracts. Governance that decides where autonomy is allowed and where a human stays in the loop. And someone who owns the agent as a product, not a side project.
The technology has changed dramatically across three generations. The discipline required to use it well has not.
Agentic AI is the most capable generation yet. It can reason, plan, adapt, and explain. It can handle the unexpected in ways that EDI and EDA never could. And if B2B Agentic develops as the lineage suggests it will, the boundaries of what agents can do — and who they can do it with — are about to expand significantly.
The ancestors built the pipes. The next generation will build the trust layer.
Just like EDI and EDA before, B2B Agentic Workflows will become cross-organizational pipelines – now with intelligence built in.







